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Testimonials

Murley
Project Date: April 2017

John designed and installed a Lutron RadioRA lighting system, whole house sound system, TVs and home theater for our newly constructed home. He is a skilled, professional, extremely competent, and most importantly, highly responsive. John coordinated his part of the project with our electrician and builder, and proceeded to work seamlessly with both.


Trevor
Project Date: January 2017

John did an outstanding job installing a system for our home that included AV, integrated sound, internet and lighting control. He is very knowledgeable and places a huge emphasis on quality and reliability. We’ve had zero technical issues with any of the systems. Our home WiFi network is at least as fast and reliable as my enterprise solution at the office. Also, I felt like he never pressured us into spending more than we wanted. He made the recommendations that worked well for our family.


Undisclosed
Project Date: July 2016

John put a new system in for me and it is working (and I can work it!!!) wonderfully. He exudes confidence which translates to the customer. Obviously I would recommend him for any tech work computer or music/tv.


Sue
Project Date: April 2016

We are very happy we used John from Custom Improvement Technology to install our upgraded home (indoor/outdoor) audio system. He was very knowledgeable about the latest home audio systems and helped us choose a system that met our expectations for our indoor & outdoor entertainment. We’ve texted him questions on several occasions and he’s responded quickly and thoroughly.
Marshfield, MA


Reed
Project Date: March 2016

Custom Improvement set up my new sound and audio visual system, internet services and lighting controls for a my new home. They did a phenomenal job! They designed the entire system based on my wants and needs from “soup to nuts”. They spelled everything up front with an extensive quote and descriptions of all products being used. They bought all of the equipment and installed everything. Custom Improvement worked with my internet and cable service provider. Every intricate detail was covered. The system is easy to use and looks and sounds terrific. The owner cares about his customers and the company is responsive to my questions and they communicate with me on a regular basis.


Matt
Project Date: January 2016

John did a great job with my small home theater project. Very professional and courteous, I would highly recommend to a friend.


Donald
Project Date: March 2015

Custom Improvement Technology is very professional and knowledgable in home audio and visual technology. I had a 8 year old installation from Tweeter that was quite a mess and never worked properly. John swapped out all of the dated equipment, cleaned up the Tweeter mess and I could not be happier with my new system. John was very easy to work with and responded to questions promptly. I would highly recommend Custom Improvement Technology


Ansley
Project Date: March 2014

We hired John based on recommendations from a friend and he installed a flat screen HDTV with surround sound speakers in our family room. He knows his products and was able to show us where to spend and where to save to create the best set up for our needs. He enjoys what he does and his enthusiasm shows. John worked hard and longer than he expected due to issues with older homes/walls and was pleasant and positive despite the challenges. He follows up on his work and whenever we have had a question has been very responsive. John did not try to sell us the most expensive set up and even tried to discourage choices he thought were expensive for very little improvement. We would definitely recommend him.


Myla
Project Date: December 2014

We have used John Brown of CIT for over ten years and have never been disappointed. We have recommended him to our family and friends with great results. He makes an effort to get the job done as quickly and efficiently as possible and is extremely fair with his pricing. Simple put, john knows his stuff and gets the job done right!


Jessee
Relationship: Colleague
Project Date: August 2014

Custom Improvement Technology is the best; you tell him what you want & he makes it happen! extremely knowledgeable of his craft.


Mark
Project Date: May 2014

I had Custom Improvements Technology install a media center in my home and also install outdoor speakers in my backyard. John provided me an accurate appraisal of what would be required for the job and made several recommendations that resulted in a superior audio and video experience for me and my family. John was on time when showing up to my home, cleaned up after completing his work and also spent time with my wife and I going over the remote as well as the system in general. I would highly recommend Custom Improvements Technology for any of your audio and video needs and have recommended them to both family and friends.


Rick
Project Date: March 2015

John came to my home at my request to address the simplest of problems with the set-up of my Mac and wireless printer. He knew how minor the assignment was, compared to his usual major jobs. I appreciated that he took the time as well as his customer-friendly demeanor for a first time customer.
Rick


Sheila
Project Date: March 2015

John has always been timely, respectful of our needs and attentive to all we’ve asked him to do. Repairs and help on the computer have been done quickly and efficiently. We are looking at security cameras now and John is being very helpful in that area and we have no doubt that our needs will be fulfilled promptly and efficiently.


Sharon
Project Date: November 2014

John Brown has worked with us for many years and has completed countless computer and AV jobs in a timely, economical and professional manner. We highly recommend his services.


R. Bulman
Project Date: March 2015

John is extremely knowledgeable, insightful and helpful. He helped me to design a home theater system that exceeded my expectations at a very reasonable cost. I would definitely recommend him highly !


Jean
Project Date: February 2015

John at Custom Improvement is great to work with. He is responsive, professional and always does his best to solve the problem!


Soultanova
Project Date: November 2014

We have been clients of Custom Improvement for about 5 years now. We find John to be extremely knowledgeable, efficient, and fast to respond. All the installations and the quality of his work has been above reproach.


E. Brown
Project Date: January 2010

We have used John as our computer guy for many years. Currently we have 7 laptops and one hard wired computer plus 7 phones and two printers and he has managed our network, cloud and back up systems over the years. He has also installed an audio-visual surround sound system for us. John is very responsive when we want to add a new device or want to change things. We especially appreciate his responsiveness when we have emergency problems – he always responds to emails/texts and works with us over the phone or in person to resolve the problem.


Nauset5430
Project Date: January 2015

We have called upon John numerous times to help us navigate and solve our computer issues and also to install televisions. He has made certain they are operating with all the newest accoutrements which we cannot keep up with as technology changes so frequently. He is reliable and extremely knowledgable and professional. I have recommended John countless times to friends. He is the most dependable professional we have ever worked with. Will continue to seek his advice and expertise.


Kelly430
Project Date: March 2015

John is by far the best audio visual professional I have worked with in 15 years. He has installed complete systems in my home. After a renovation in which my builder sourced his own AV person, I had to have John come fix the botched installation. He has since continued to work for me including complex AV work, wireless networking, home computers, handheld devices. He is a perfectionist and will make sure that you are completely satisfied with his work. John is professional that executes flawlessly and in quick order.
I would highly recommed to hire him and to have him on retainer!


srgertzof
Project Date: February 2013

John did a great job in bringing my circa 1998 home theater set-up into the 21st century. He’s knowledgeable, courteous and reliable, and I know I can count on him for refreshers and updates as needed.


tsims10
Project Date: April 2012

John is great. Very reliable and knowledgeable about his craft. We were very happy with the service. We had a flat screen mounted above a fireplace and a sound system installed, along with a universal remote.


nikkimac15
Project Date: January 2015

John is incredibly knowledgable about home audio and video systems. He took his time to get to know us and how we enjoyed our media, and helped us build a complete home entertainment system. Our media room is perfect. John is quick to respond to questions and goes out of his way to make sure we are happy with our system. He works hard to make sure our components are up to date and state of the art. I would never hesitate to recommend Custom Improvement Technology, and John Brown, for your complete audio and video needs.


roguebarbie
Project Date: December 2014

Extremely knowledgeable and professional. I first used John on the recommendation of a friend. I have since recommended him to other people and plan to hire him again in the future.


posturechiro
Project Date: October 2014

Custom Improvement Technology’s knowledge of what I needed was the green light to hire them for my home audio and tech needs. I quickly saw that John has a tremendous focus on detail and professionalism when installing the entertainment system and I can’t be happier with the end product. The other nice perk with Custom Improvement Technology is the follow up service after the install. If I have any questions they make sure I get answers.


wdevine
Project Date: June 2014

Custom Improvement Technology provided all Audio Video services for our new home. John is knowledgeable, respectful, and excellent at his job. He provided the answers to all of our questions immediately and is extremely pleasant to work with. Also very neat and well organized.


ellens88
Project Date: March 2013

John gave us a customized installation that included wall baffling as well as the necessary equipment. He made himself available for consultation afterwards as we got accustomed to the variety of functions.


rjstantonjr
Project Date: July 2014

I’ve been using John Brown and Custom Improvement for about three years, for different several projects each year. I’ve found him easy to work with, very knowledgeable and trustworthy. I think he has a key to our house so that he can get in while we’re away. He’s done projects inside, outside and in the crawlspace underneath the house. He’s handled, video, audio and video streaming.

John’s pretty busy, but he always seem to be able to find a time to help us. I strongly recommend him to anyone needing the skills that Custom Improvement provides.


kuzinevich
Project Date: July 2014

Custom Improvement Technology greatly exceeded my expectations. John was polite, prompt and knowledgeable. He put together a fairly sophisticated a/v system for me in an acoustically challenging environment (9 speakers, rack system, 4k TV, outdoor zone, rf control). I was not as familiar with some of his recommendation but I am glad I trusted him. It looks and sounds great. He was more than fair with pricing and is one of the few people in any building or home improvement trade that I can give an unqualified recommendation.


maryfowler2
Project Date: April 2012

I have worked with Custom Improvement on several projects in my home the largest of which was a complete redo of our media room. They are professional, knowledgeable, extremely responsive to all questions and/or issues and they are easy to work with. They do not try to upsell or make things overly complicated. All installations took place in a very timely manner. I would highly recommend this company.